I called their office a week ago to check on the requirements and schedule of counseling. They said they have 3 schedules per day and that the counseling can take 2-3 hours.
There'd been other plans for the day so I decided to go for the 8:30 am session. I got up early in the morning and re-check all the documents needed to attend the counseling.
a. NSO authenticated birth certificate
b. NSO authenticated marriage certificate
c. NBI clearance, company ID and more IDs just in case
It was already quarter to 8:00 so i was in big rush thinking of the classical scene in a government office. crowded, seminars starts whether you are there or not, and most of all the snobby workers who wouldn't look you in the eyes or smile. The cab driver took the Marikina road from Eastwood City and it took us less than 20 minutes to get right inside the " Giant green gate" like how they described in the website's direction.
The guard was friendly but he made me nervous when he said that they no longer conduct counseling. My first question was "Bakit Manong?"( Why is that mr.?) then he started laughing and pointed the direction to the building's door. That was the time when i felt the relief and noticed that there are some people waiting in a little shed outside the door wondering if there's some sort of a line.
Basic procedures, First, you will have to sign in a log book then hand them the original and copy of papers so they can verify if you're qualified for the counseling. Second, they will hand you out the information form to fillout aswell as the survey questionaires about the overall service you were provided after you pa the P250.00 counseling fee.Third is for them to take your picture for their records.
I was in panic because I haven't filled out the papers yet and its already 8:30, at least in my watch. And so I walked straight to the wooden tables and sat there until one of the assisting ladies called my attention asking " miss, is that your blazer?" that was when i started laughing guilty. I forgot that one of the girl lend me that purplish-brown blazer for the picture taking because I'm wearing a sleeveless blouse. ( nyek..nyek..i brushed it off after :p )
Surprisingly there's only like 10 people attending the counseling. They told us all to go straight to the video presentation room for the orientation. On my way i saw the rooms designated to some countries like US, Japan, Italy and another room for others.. including me..and we were told that the rooms are for group counseling.
The actual counseling can be divided into three parts:
1.) Video presentation with Q&A
2.)Group counseling
3.) Individual counseling
After the presentation I went downstairs to wait for my counseling and since I'm the only one bound to Canada from that group i didn't wait that long. another point I think is that they can already tell the real circumstances about my case as we went by so there's really no need to ask more questions.
I filled out my survey sheet and gave it a perfect score although the facility wasn't that great. What do I care about the facilities as long as they do the job right?:) and knowing that most personnel gave their best to make the real point, I think its good enough.
The wait fro the print out of the green counseling certificate was also fast and all i had to do is to photocopy the certificate and go to the actual CFO office at the back of the Building. They filed the papers from SMEF-COW and printed a blue certificate that cost P400.00.
#30
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